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Project communications management is one of the areas where web-based project management solutions prove most useful. Communications management involves the processes that ensure timely and accurate collection, storage, generation, and distribution of project information. The Enterprise Project Management Office (EPMO) is tasked with standardising the document templates that are used to facilitate a project’s formal communications, and the office also needs to enforce the workflow for sending, reviewing, and approving these templates. During these processes, the EPMO should follow the four Cs of effective communication: Clear, Concise, Correct, and Complete.